Everyday fixes, a second opinion when something feels off, and reassurance for family. The person using Tuno is always in control. Available to UK residents.
When something feels risky, Tuno helps you pause, look, and decide.
Fake pop-ups, phishing emails, suspicious websites. Tuno can read the page with you in the browser, or you can describe what you're looking at, and it explains what it's dealing with in plain language, before you click anything or pay anyone.
With your permission, Tuno keeps a quiet eye on the computer's health and gently offers help before small problems grow. No pop-up panic, no taking over.
If you choose to connect family, they can see safety alerts and summaries of what happened and how Tuno helped, but never your conversations.
The printer, the Wi‑Fi, the email that won't send: patient, step-by-step help when something simply won't work.
Printers, Wi‑Fi, email, stuck settings. Tuno investigates, explains what's wrong, and walks you through the fix one step at a time.
Large, readable text or a natural, warm voice. Tuno explains things the way a kind neighbour would, without the jargon.
Tuno remembers your devices, your vocabulary ("the Google" = Chrome), and your past issues. Over time you repeat yourself less.
Tuno doesn't just talk. It reads the page with you when it can, explains, and walks you through the next step.
With the Chrome or Edge helper installed, Tuno can read the web page you're on and talk you through it in plain words. You stay in control of every click.
When something is confusing, Tuno explains what to do next, one step at a time. You always do the clicking.
You choose when to ask for help. Voice and page text used in the moment aren't stored as a picture of your screen. One click to pause or stop.
Reassurance for family, without watching over anyone's shoulder.
See activity summaries, manage alerts, and control billing, all without reading private conversations.
If Tuno stops hearing from the computer, connected family get a gentle notification, so silence never goes unnoticed.
Primary storage in the UK. Voice is processed in the EU, and text answers may be processed in the US. No data selling. Strong encryption. See our Privacy Policy for details.
Free for 7 days, no card needed. Family Portal included.