Stay confident online, with patient help when you need it.
Tuno sits on your computer, and you speak to it out loud, much like talking to someone on the phone. Say “this email looks odd to me”, and Tuno talks it through with you and tells you what it makes of it, in a calm voice and everyday words. You never have to type a word.
We'll tell you the moment it's ready. Tuno runs on Windows computers in the UK, and will cost around £22 a month, or less paid yearly.
Some moments online just make you stop
Sooner or later everyone hits something they're not sure about. Is this safe? What happens if I click it? And who do you even ask at half past nine on a Sunday?
A text about a parcel, asking for a small “redelivery fee” before it can arrive.
An email from “HMRC” offering a tax refund, if you just confirm your bank details.
A pop-up that fills the screen: your computer is infected, phone this number now.
The printer that worked perfectly yesterday and today won't do a thing.
Some of these moments need a second opinion. Some just need patient help. Tuno is there for both.
How Tuno helps
There's nothing to learn and nothing to type. You say it out loud, the way you'd ask a person sitting next to you, and Tuno answers out loud too.
Ask when something doesn't feel right
An odd email, a worrying pop-up, a payment you don't recognise. Ask Tuno before you click, reply, or hand over any details.
Tuno talks it through
Describe what's in front of you, or let Tuno read the web page with you. Either way, you get a straight answer in everyday words.
You decide what happens
Tuno talks you through it a step at a time. It never takes the mouse off you. The choice is always yours.
And when something simply won’t work, like the printer, the Wi‑Fi, or a setting that won’t stick, Tuno talks you through it the same patient way.
See more of what Tuno doesWhat it actually sounds like
When we say you talk to Tuno, we mean out loud, in your own words, much like talking to someone on the phone. Here’s roughly how it goes.
You say
“Tuno, there's a message here about a parcel and it wants nine pounds.”
Tuno replies
“Royal Mail don't ask for money by text, so I'd treat that as a scam. Can you read me the link at the bottom?”
You say
“It says royalmail dash redelivery dot info.”
Tuno replies
“That isn't Royal Mail's website. Don't tap it. You can delete the message, and nothing will happen to your parcel.”
Tuno isn’t a smart speaker. There’s no wake word and no special phrase to get right. You speak normally, and you can interrupt, ask again, or say “slow down a bit”, just as you would with a person.
You never have to type a word. If you’d rather write than talk, though, you can do that instead. And when you’re on a web page, Tuno can read it with you, so you don’t have to spell everything out.
Tell us a little about you, and we'll show you the right bits first.
I'd like help for myself
See how Tuno gives you patient, plain-English help with your own computer, and a second opinion when something feels off.
How Tuno helpsI'm looking for someone I care about
A parent, a relative, a friend. See what Tuno means for them, and the reassurance it gives you.
Tuno for families“Bloody marvellous!”
— David, 80, one of our first pilot users
Tuno has talked David through using his phone to open a QR code and register the guarantee on his new carpets. It also helped him find an email about his health test results, set up an account with the provider, get past the two-factor security codes, and check his results before confirming his next appointment.
He did all of it himself. Tuno just stayed with him and explained the next bit.
Tuno is being tested in real homes right now, ahead of launch. Quote and story shared with David's permission.
Leave your email and we'll tell you when Tuno is ready.
We’ll only email you about the Tuno launch, and you can unsubscribe whenever you like. More in our Privacy Policy.
Help is one button away
Every Tuno comes with a simple physical button that sits by the keyboard. Get stuck, press it, and help is there. Nothing to find on screen, nothing to log into.
It plugs into a USB port, and there are no drivers to install or settings to work out.
Made for the people using it
We're building Tuno for older adults first, and for the families who worry about them.
A second opinion when you want one
Not sure if something's safe? Ask first. Tuno helps you stop and think before you do anything you can't undo.
You speak, Tuno answers
No wake word, no special phrases, and nothing to type. Say it however it comes out, and Tuno replies in a natural voice. Interrupt it or ask again as often as you like.
When something simply won't work
The printer, the Wi‑Fi, a stuck setting, even your mobile phone. Tuno walks you through it from your computer, one step at a time.
Patient, every single time
It uses plain words and doesn't sigh when you ask again. Ask five times if you like.
It learns your setup
Tuno gets to know the computer in front of you and remembers the things that matter, so you're not starting from scratch each time.
Peace of mind for the family
Relatives know help is on hand, without reading private messages or peering over a shoulder.
Want to know when it's ready?
We're not far off launching in the UK. Leave your email and we'll tell you when Tuno is ready. You might hear the odd bit of news from us before then, too.
We’ll only email you about the Tuno launch, and you can unsubscribe whenever you like. More in our Privacy Policy.
Worth five minutes of your time
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Read more →Common scam pop-ups and what to do next
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